SUPPORT Contact us

Send your question or problem to our Customer Care team


Can't find the answer you need in the frequently asked questions? Then please contact us by using the form below.

Please note that we can only answer Dacia Media Nav Services-related questions. If you have a problem or need technical support regarding your navigation device, please contact the customer care service of the manufacturer.

Until you are not logged in, you can only send us login or registration-related questions, no other support requests will be answered. To send us other support requests, please log in or register! Please enter your e-mail address, so that we can send you a feedback by e-mail.

Consumers living within the EU may submit their legal claims to the online dispute resolution platform operated and provided by the European Commission which can be accessed via in order to reach an out of court settlement.

Subject *
Please specify the subject or type of your feedback.